Introducing the Berkeley Telecom Catalog


Welcome to the Berkeley Telecom Catalog, an updated and easier-to-use version of the IST Shopping Cart.

Since the launch of the new Telecom Catalog in May 2014, campus customers have been using the Telecom Catalog to procure all Voice Products and Services.  

Beginning MondaySeptember 21, 2015, campus customers will be able to use the Catalog to place requests for Data Network services.  From Monday (September 21) through Thursday (September 24) of that week, IST will accept Data Network requests submitted via either the Telecom Catalog or the legacy IST Shopping Cart.  Starting Friday, September 25, Data Network requests must be placed using the Telecom Catalog.  The Shopping Cart will continue to be available for other services (e.g. ordering UCBackup), but customers will no longer use it to order Data Network products or services. To find out what's involved in placing a Data Network order using the Telecom Catalog, check out these Five Easy Steps.  

Please see Frequently Asked Questions for more information.

Telecom Liaisons List

This application is for faculty and staff only.  For student Telecom Services contact Residence Telephone Services.

Two-way Non-Emergency Radios TELCAT Link language 20140801 final-1.docx


Contact Us

The Telecom Catalog has a Knowledge Base with articles to help you with questions that may arise.  If you can't find your answers in the Knowledge Base, contact the Telecom Customer Care Unit: email, or call (510) 664-9000 (options 1, 3, 1). 


Services Offered by Application

Go to the Telecom Catalog

Go to the IST Shopping Cart

New as of September 21, 2015

Data Network Services

  • Data Network Connection
  • Campus Wi-Fi Service
  • Firewall Service
  • Load Balancer Service
  • Data Networking for Research
  • Site-to-Site VPN Service
  • AWS Direct Connect Service
  • All Other Data Networking Requests
  • Data Network Cabling Service
  • Move / Modify Existing Data Network Service
  • Disconnect / Delete Existing Data Network Service

Currently Available

  • Add and Upgrade Cellular Devices and Services
  • Add Voice Services
  • Manage Existing Voice Services
  • Assign Departmental Permissions


  • Request a repair for a Voice Product or Service

Add IST Services

  • UC Backup

Manage Existing Services

  • Change, Move or Disconnect UC Backup or Data Network Product or Service
  • Change Funding for Data Network Recharge
  • View all Data Network Servcie owned by a Department
  • Assign Departmental Permissions for the IST Shopping Cart


  • Request a repair for a Data Network Product or Service or UC Backup